Summary of Professional Qualifications

Nine years of experience in systems administration, including analyzing, installing, maintaining, and repairing hardware, software and peripherals in cross platform networks. Excellent communication and problem solving skills.

Professional Experience

Desktop Support Technician
Sequoya Technologies Group, LLC
October 2009 – present

Systems Administrator
Eastern Mountain Sports
October 2004 – August 2009

• Administer Microsoft Windows Servers (Active Directory) and Windows Workstations for 1500 users.
• Administer Microsoft Exchange 2003 servers with Blackberry integration services.
• Administer Apple OSX Server and G5 workstations for 15 users.
• Install and administer Windows Server Update Services (WSUS).
• Build and administer Solaris 9 web servers in support of EMS.COM and EMS point of sales systems.
• Write and update documentation and procedures for current and new systems.
• Maintain 24x7 on call support for stores and server environments on a rotating basis with other team members.
• Backup and restore network data using Commvault galaxy 4.5.
• Perform onsite systems installations, troubleshooting and staff training for new store deployments.
• Install and administer MSSQL 2000 and MSSQL 2005 databases.
• Administer Citrix server environment.

Adjunct Professor
Keene State College
January 2004 – May 2004

• Taught CS 101, Introduction to Computer Science

IT Manager
Church & Main, Inc.
October 2001 – October 2004

• Migrate network from OS9 based apple share server and OS9 desktops to Linux file share and OSX desktops.
• Manage capital equipment specification & procurement for IT services.
• Administer Linux file web and sendmail email servers for 25 users.
• Administer 24 Apple G4 Desktops

Web Developer
Church & Main, Inc.
October 2001 – October 2004

• Create and update web content on client web sites utilizing Dreamweaver MX and Coldfusion MX.

Cement Truck Driver
Audi Bros., Westbrook CT
1995 – 1996

• Operate and maintain heavy equipment including pay-loader and cement trucks.
• Deliver ready mix concrete to job sites.
• Perform hydraulics repairs and welding as necessary.

Photographersmate Second Class (E-5)
United States Navy, USS Tripoli LPH-10, San Diego CA
1989 – 1994

• Provide photographic services for ship's company, embarked staff and Department of Navy including photojournalism, portraiture, documentation, & intelligence gathering.
• Navy Achievement Medal, for service in Somalia and the Persian Gulf 1994
• Meritorious Unit Commendation, for service in Somalia 1994
• Honorably discharge December 1994

Affiliations

• Upsilon Pi Epsilon, president 9/2001-1/2002
• ACM, Association for Computing Machinery, member

Education

• 2001 Keene State College, Keene, NH BS Computer Science, Magna Cum Laude
• 2008 SNHU, Manchester NH, MS Information Technology in progress